Assalamualaikum and hey to dear reader.....^_^
 |
| HYE - HYE GUYS........^_^ |
what i understand from
the this chapter is
customer relationship management (CRM) will allow an
organization
to provide better customer service,
make call centers more
efficient,
cross-sell products more effectively,
help sales staff close deals
faster and many more...
i also understand that the depth of the relationship is
concern
all of customer relationship and
the data that company find out using the CRM
is
to know how frequently a customer purchases items with the company,
how
recently a customer purchased item with the company and
last but not least is
how much a customer spends on each purchase with the company.
that all for this session of study..
thank you for reading and meet you it other entry..=)
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